Great product and the service from Rhys was outstanding. Highly recommend.
Everything about experience was first class from placing the order to receive fire pit 3 days later. Incredible quality and great addition to our back yard. Would highly recommend
Our Manhattan 50 fire pit table has really added a beautiful ambiance to a Brisbane winter dusk and evening. Clean, elegant and warm.
Got the Pod 30 to move from a wood fuel fire pit to ethanol. Although not cheap It is a very well finished quality product, looks fantastic and works well. It does not give off the same level of heat as burning hardwood in a fire pit out in the open but there is zero smoke and embers, so really a lot safer.
Glad we made the switch we love it.
Speedy delivery and easy to put together. Excellent product.
We're really happy with our new fire place. Pricey but worth it. Service was great. Thanks so much
Well made, nice looking firepit, fast delivery, great customer service and look forward to using it in the cooler months. Currently using it as a coffee table with the optional coffee table converter glass top plate.
The delivery agent in Newcastle made me wait all day and then simply didn’t show. I then had to chase.
Frustrating for everyone. Fire table is great though.
Change delivery group they are your client contact point at the end of the sale and can mess with your brand.
Very prompt and responsive customer support
Freight company let me down by not delivering on the day that Iwas promised .
Great fire pit that provides enough space for nibbles and drinks.
We’re extremely happy with our Mic 850 Ethanol Fire Pit. It looks great on our deck as well.
Think we might purchase another one for the front of our house.
Fantastic fire pit, always have complements from family & guests, we bought this to go next to our inground pool, looks great 👍
AMAZING! Love my fire bowl so much and Rhys and his team were fantastic to purchase from. Super quick delivery and kept informed during the entire process. Highly recommended!could not be happier with my purchase!
Considering all other suppliers gave me an 8 week turn around on availability for the martini 50 table, Rhys had the stock and it was at my door step in less than 24 hours from when the purchase was made.
5 star service from Chama Design.
We recently purchased the “Ghost” and are thrilled with how simple it it to use. It is a great alternative to an open fire. Very elegant structure and it actually puts out more warmth than we anticipated.
An excellent phone response that gave very informative information regarding the options for the product.
I had no hesitation in ordering and paying for the product that included delivery to our home address. The delivery was fast, I have had the heater installed and tested ready for winter. It works well in a BBQ area. Peter T, Tewantin, Noosa, Qld, Australia
Thanks Rhys the product is great.
You went above and beyond your customer service, ensuring we got the right time and dates to suit us after our holiday.
Only down side the driver was told we would help him move the box out of the truck.
Felt sorry for the driver, my husband helped him carry the heavy box and used our trolly as well, suggestion have 2 peeps..
Rhys was a delight to deal with. Very helpful and knowledgeable, and customer service was fantastic.
Perfect little fire pit for any area - Looks great and stylish with a decent flame. more for decoration rather than heat but great value for money and I am pleased with the product would recommend this product
Rhys followed up with me after I didn't complete a purchase online. He closed the sale with his knowledge and helpfulness.